CareOps 🌊

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In the digital age we’re in, building a human relationship with a patient is probably the most important thing a care organization can do. Chatbots might be cool, but a human connection is still cooler. One way to build this human connection is by hiring an enrollment coordinator…
Rik Renard
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Everyone in healthcare is designing care processes with the objective of driving better outcomes, lower costs or higher efficiency (ideally all three…
Rik Renard
How do you build and maintain a care team that drives better outcomes?
Rik Renard
If you’re working at a hyper-growth digital health solution, you’re probably discussing buy vs. build decisions on a daily basis. Should we build our…
Rik Renard
1
Last week I was talking to a virtual-first care provider with over 250,000 monthly active patients about their PROMs practices. During the call, their…
Rik Renard
7
As a healthcare professional, you have probably found yourself wondering how a certain patient of yours is doing, asking yourself questions like: Did…
Rik Renard
The competition among digital health is rising. And it’s rising fast. One of the ways to stay ahead of the competition is to sign (big) contracts with…
Rik Renard
E-commerce players like Amazon, Alibaba or JD.com are masters in optimizing customer journeys. What can healthcare learn from it?
Rik Renard
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